Cancellation and Refund Policy
At Fan Play Zone, we strive to provide transparency regarding cancellations and refunds. This policy explains the conditions under which you may cancel your participation in a cricket competition or request a refund.
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1. Competition Cancellations
Once you register for a cricket competition, cancellations are typically not permitted. However, in the event that a competition is canceled by Fan Play Zone, all participants will be issued a full refund.
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2. Refund Eligibility
If you are unable to participate in a competition due to technical issues or unforeseen circumstances, you may submit a refund request. Each request will be reviewed individually, and you must contact our support team within the designated timeframe to initiate the process.
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3. Non-Refundable Charges
Certain charges, such as entry fees for paid competitions, are non-refundable once the event begins. Please carefully review the terms of each competition before registering to understand the refund policy applicable.
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4. Refund Processing
Refunds will be processed using the payment method originally utilized for your transaction. Please allow several business days for the refund to be reflected in your account, as processing times may vary depending on your payment provider.
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5. Policy Updates
Fan Play Zone reserves the right to modify this Cancellation and Refund Policy as necessary. Any changes will be published on this page and will take effect immediately. Please check back periodically to stay informed of any updates.